faq

DO YOU WORK FOR CLIENTS ABROAD? IF YES, HOW?

Yes we do, and very often! Distance has never been a challenge for us. Furthermore, in today’s virtual world, GO-Gulf uses the latest technologies to bring you the entire web development process right to your monitor allowing you to have a real-time view of your project development.

We provide 24 hour online support by email, phone or chat (Skype, MSN, YIM).

We follow the same business practice for all our clients which is as follows:

  • Client sends an enquiry
  • We respond with a proposal
  • Client approves the project
  • Client sends a 50% down payment
  • The first cut (draft design/project)
  • Client responds with their feedback and/or approval
  • Rework according to the client’s specifications, development and testing of the project
  • Client pays the balance followed by deployment

We are as responsive and as effective as a local team, probably even better!

HOW CAN I REVIEW YOUR WORK SAMPLES?

Simply go to our GO-Gulf portfolio to view some of our projects. You can also contact us to view our recent projects or similar projects that you might be interested in.

WHAT IS YOUR PRICE RANGE AND HOW MUCH DO YOU CHARGE?

Our pricing tables are simple and transparent and tailored for each of the available packages. Please feel free to view our pricing table for more information. We respect our clients’ time and money. Our charges are based purely on the project requirements and not the client profile which makes us an honest and very professional operation.

If you are unsure about your requirements, just let us know. We will be more than happy to assist you.

And how do we charge, what is our payment policy?

Small and medium sized projects: 50% when work starts. 25% before programming starts. The remaining 25% followed by deployment of the completed project.

Large and bespoke web application projects: 35% when work starts. 35% on a mutually agreed intermediate milestone. The remaining 30% followed by deployment of the completed project.
Occasionally we have been asked by clients to do work before being paid. Please note that this is not ever an option for the following reasons.

We are very flexible in regards to the payment methods that we accept. These include credit cards, cash, cheque and bank transfer. We even accept barter trade if it fits our needs.

If you are still unclear as to what services you require, we will be happy to assist you!

HOW LONG DOES IT TAKE TO DEVELOP A WEBSITE?

The project timeline depends on the package chosen and your specific project requirements. A typical project normally takes between 25 – 35 working days. This is however our net development time and in most cases, projects can take much longer depending on client feedback and approval time. Contact us with your requirement to get an accurate project development timeline.

WHAT TECHNOLOGIES DO YOU WORK WITH?

We have always preferred to work with open-source technologies which have a bright future as web technologies. Specific technologies include PHP, MYSQL, XHTML, etc.

WE always inform our clients on the technologies that we are going to use, whether it is a freely available or custom made CMS. We take pride in our business values of honesty and integrity. Open-source technologies are cost-effective and supported by a worldwide community of developers. Nevertheless, we are always willing to accommodate a client’s technology preferences based on their requirements and what is best for their project. We always inform our clients upfront if we cannot deliver on a project for whatever reason. Quality, ethics and transparency are what drives our business.

WHAT SERVICES DO YOU OFFER?

The following is a list of the main services that we offer:

  • Web Application Development
  • Web Design
  • Identity Building/ Logo Design
  • Search Engine Optimization
  • Consultancy & Support

To learn more about services that we offer, please visit our services page.

DO YOU OPTIMIZE WEBSITES FOR SEARCH ENGINES (SEO)?

Yes, and we are really good at it. As a matter of fact, all our packages include FREE basic search engine optimization (SEO).

We can carry out advanced SEO as well. We have different packages for advanced SEO depending on your targeted keywords, your current website code, etc. Let us know what you would like and we will be more than happy to explain in detail.

DO YOU PROVIDE HOSTING AS WELL? CAN I HAVE A SITE BUILT BY YOU BUT USE MY PREFERRED WEB HOST?

Yes, of course. Nevertheless, only to clients who hire us to develop or modify their website. We do not provide “pure hosting services” but we can ultimately guide you or help you set up your hosting, email accounts, databases etc.

It is part of our job to play fair and you are free to put your source code wherever is best for you.

I DON’T EXACTLY KNOW WHAT MY REQUIREMENTS ARE. CAN YOU HELP ME?

Yes, of course we can help and we will be more than delighted to do so. Furthermore, we will do this all for free. Let us know and we will respond within 24 hours.

WHAT ARE THE LEGAL IMPLICATIONS OF WORKING WITH YOU – NON-DISCLOSURE AGREEMENTS, CONTRACTS, ETC.?

Naturally, both of these are available and even more upon request or if the project necessitates additional legal documents. These help to keep our business relationship transparent, safe and organized. For every project we undertake there is always:

  • A detailed project proposal incl. deliverables, scope of work, time and cost
  • Invoice
  • Terms and Conditions
  • Non-Disclosure Agreement
  • Project site map
  • Layout cut
  • Visual draft

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