The State of Global and Middle East E-Governance – Statistics and Trends [Infographic]

12 Oct 2018

The e-governance in Middle East is Growing with more and more Middle Eastern countries adopting e-governance and implementing them in various government services and departments. Check out our latest infographic to know about the state of E-Governance globally and in countries of MENA region and latest e-governance statistics and trends.

The State of Global and Middle East E-Governance - Statistics and Trends

Infographic by GO Gulf Web Design

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E-government Development Index 2016 2018
Very High EGDI 29 40
High EGDI 65 71
Medium EGDI 67 66
Low 32 31

 

Top E-Governance countries by Global Ranking

Country 2018 Ranking 2016 Ranking
Denmark 1 9
Australia 2 2
Republic of Korea 3 3
United Kingdom 4 1
Sweden 5 6
Finland 6 5
Singapore 7 4
New Zealand 8 8
France 9 10
Japan 10 11

 

Number of Counties Providing Online Services to Vulnerable Groups

Vulnerable Groups Number of Countries
Poor 120
Immigrants 125
Older Persons 128
Persons with disabilities 128
Women 135
Youth 144

 

Top Trends in Transactional service Online

Service Offered by number of countries
Pay for utilities 140
Submit income taxes 139
Apply for Government vacancies online 129
Register a business 126
Submit Value added tax 121
Pay fine 111
Apply for business license 104
Apply for Visa 100
Apply for social protection programs 91
Apply for a birth certificate 86
Declare to police 84
Apply for marriage certificate 82
Apply for death certificate 78
Register a motor vehicle 76
Apply for land title registration 67
Apply for drivers license 62
Submit change of address 61
Apply for personal identity card 59
Apply for building permit 58

 

Number of Countries offering archived information by Sector

 

Sector Number of countries
Education 177
Health 173
Environment 168
Social Welfare 166
Labour 165

 

Middle East Stats

 

Global E-Governance Rankings of Middle East Countries

Country 2018 Ranking 2016 Ranking
United Arab Emirates 21 29
Bahrain 26 24
Kuwait 41 40
Qatar 51 48
Saudi Arabia 52 44
Oman 63 66

 

Top Challenges for Implementing Digital Governance Strategies

Challenge %age
Lack of awareness in society 100%
Lack of awareness in public sector 65%
Lack of technical skills in public sector 65%
Lack of ICT infrastructure 65%
Lack of political support 50%
Financial issues 50%
Others 35%

 

Top Goals of Implementing Digital Governance Strategies

Goals %age
Efficiency gains in government operations 100%
Make the public sector more transparent 75%
Enhance data and information management 75%
Develop better services 75%
Improve public sector coordination 25%
Improve public sector agility 25%
Support more inclusive decision making process 25%

 

Top policy areas covered by digital government in MENA region

Policy Area %age
General Public Services 100%
Health 85%
Education 85%
Social Protection 65%
Public order and Safety 50%